Digital-First Relationship Banker

Us Bank; Phoenix (AZ); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Disability leave

Job summary

U.S. Bank seeks a Relationship Banker to develop trusted relationships with customers across in-person, by-appointment, and digital channels. You will assess banking needs and promote deposit and loan products while guiding clients through digital options for a seamless experience.

Responsibilities include opening accounts, processing requests, educating on online banking, and collaborating with branch teams to deliver excellent service. Strong communication and sales skills are essential.

Qualifications

• High school diploma or equivalent.
• Typically five+ years of retail banking experience or equivalent training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and self-service tools.
• Collaborate with branch team and partners to serve clients

Skills

Relationship building

Proactive outreach

Client communication

Digital products knowledge

Self-service tech use

Sales campaigns experience

Digital first mindset

Financial services knowledge

Education

High School diploma or equivalent

Job description

U.S. Bank seeks a Relationship Banker to develop trusted relationships with customers across in-person, by-appointment, and digital channels. You will assess banking needs and promote deposit and loan products while guiding clients through digital options for a seamless experience.

Responsibilities include opening accounts, processing requests, educating on online banking, and collaborating with branch teams to deliver excellent service. Strong communication and sales skills are essential.