Digital-First Relationship Banker

U.S. Bank; Green Valley (AZ); On-site; USD 57,308,000 - 65,904,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Sick leave

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in‑person, by appointment, and digital channels. You will assess banking needs, open accounts, process requests, and educate clients on digital services to drive the best possible client experience.

You will build trust and proactive outreach, leveraging digital-first tools while complying with NMLS requirements and bank policies. The role emphasizes accurate servicing and collaborative teamwork.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience.
• Requires NMLS registration and background/credit check.

Responsibilities

• Build client relationships across channels and provide banking guidance.
• Open new consumer and business accounts and process requests.
• Educate clients on digital banking options and self-service tools.
• Collaborate with branch team to serve clients with excellence.

Skills

Relationship building

Customer service

Communication

Digital products

Digital mindset

Needs analysis

Policy knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in‑person, by appointment, and digital channels. You will assess banking needs, open accounts, process requests, and educate clients on digital services to drive the best possible client experience.

You will build trust and proactive outreach, leveraging digital-first tools while complying with NMLS requirements and bank policies. The role emphasizes accurate servicing and collaborative teamwork.