Digital-First Relationship Banker

Us Bank; Billings (MT); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring Relationship Bankers to engage customers in-person, by appointment, and virtually. You will assess financial needs, explain deposit and loan products, and guide clients through digital channels to enhance their experience.

Responsibilities include opening accounts, processing requests, and educating clients on self-service tools while maintaining regulatory compliance and high service standards.

Qualifications

• Proven ability to build and foster relationships with clients
• Ability to engage and communicate with clients effectively
• Thorough knowledge of retail products and services
• Experience with digital self-service technologies
• Experience with sales campaigns/promotions

Responsibilities

• Build relationships with clients across channels and provide counsel
• Open new consumer and business accounts and process requests
• Educate clients on digital products and self-service options
• Collaborate with branch team members to serve clients
• Identify customer needs and recommend solutions using a digital-first approach

Skills

Relationship building

Client communication

Digital mindset

Sales campaigns

Product knowledge

Digital products

Questioning needs

Proactive outreach

Customer service

Job description

U.S. Bank is hiring Relationship Bankers to engage customers in-person, by appointment, and virtually. You will assess financial needs, explain deposit and loan products, and guide clients through digital channels to enhance their experience.

Responsibilities include opening accounts, processing requests, and educating clients on self-service tools while maintaining regulatory compliance and high service standards.