Digital-First Relationship Banker

Us Bank; Springfield (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

Retirement plan (401k)

Paid vacation

Holiday pay

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering tailored financial guidance and banking solutions. You will open accounts, process basic transactions, and promote digital self-service tools.

The role emphasizes proactive client outreach, deep product knowledge, and collaboration with branch teams to ensure accurate, compliant service and a superior client experience.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of retail banking experience.

Responsibilities

• Engage clients in-person, by appointment, and virtually to provide guidance.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service banking.
• Identify customer needs and present appropriate solutions.
• Maintain knowledge of bank policies and support systems.

Skills

Client relationship building

Effective communication

Digital banking knowledge

Customer service

Digital product demonstrations

Needs assessment

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers across in-person, appointment, and digital channels, delivering tailored financial guidance and banking solutions. You will open accounts, process basic transactions, and promote digital self-service tools.

The role emphasizes proactive client outreach, deep product knowledge, and collaboration with branch teams to ensure accurate, compliant service and a superior client experience.