Digital-First Client Relationship Consultant II

Us Bank; Chicago (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing informed financial guidance and proactive service.

You will educate clients on products, open accounts, and process requests while driving a digital-first experience. You will build trusted relationships, assess needs, and partner with branch teams to deliver exceptional service.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience of 3–4 years preferred.
• Proven ability to build and foster client relationships.

Responsibilities

• Build relationships with clients through in-person, by appointment, and virtual channels.
• Educate clients on deposit and loan products and services.
• Open new accounts and process service requests and credit applications.
• Promote digital products and self-service technologies to clients.

Skills

Relationship building

Customer service

Communication

Digital banking

Education

High school diploma or equivalent

Tools

Banking software

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing informed financial guidance and proactive service.

You will educate clients on products, open accounts, and process requests while driving a digital-first experience. You will build trusted relationships, assess needs, and partner with branch teams to deliver exceptional service.