Digital Banking Relationship Consultant II

U.S. Bank; Minnetonka (MN); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients on deposit and loan products while promoting a digital-first experience.

The role emphasizes building strong client relationships, leveraging digital tools, and collaborating with branch teams to deliver an exceptional customer experience. Prior retail banking experience is preferred.

Qualifications

• High school diploma or equivalent required.
• Retail banking experience is typically 3–4 years or equivalent training.

Responsibilities

• Open new consumer and business accounts.
• Provide guidance on deposit and loan products.
• Engage clients across in-person, by appointment, and virtual channels.
• Promote digital banking tools and self-service options.
• Collaborate with branch teammates to deliver excellent customer experience.

Skills

Relationship building

Communication

Customer service

Digital products

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers through in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and guide clients on deposit and loan products while promoting a digital-first experience.

The role emphasizes building strong client relationships, leveraging digital tools, and collaborating with branch teams to deliver an exceptional customer experience. Prior retail banking experience is preferred.