Digital-First Client Relationship Advisor

U.S. Bank; Fallon (NV); On-site; USD 58,025,000 - 70,919,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Pregnancy and parental leave

401(k)

Paid vacation

11 paid holidays

Adoption assistance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in‑person, by appointment, and virtual channels, offering tailored financial guidance and banking solutions. The role emphasizes digital-first support, product education, and strong client relationships within a collaborative branch environment.

Responsibilities include opening accounts, processing requests, and educating clients on digital services while maintaining operational excellence and high service standards.

Qualifications

• High school diploma or equivalent is required.
• Typically 3–4 years of retail banking experience or equivalent training.
• Experience building relationships and providing customer-focused service is preferred.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital tools.
• Provide a consistent, optimal client experience and collaborate with branch teams.

Skills

Relationship building

Communication

Proactive outreach

Digital banking familiarity

Customer service

Team collaboration

Digital self-service tech

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in‑person, by appointment, and virtual channels, offering tailored financial guidance and banking solutions. The role emphasizes digital-first support, product education, and strong client relationships within a collaborative branch environment.

Responsibilities include opening accounts, processing requests, and educating clients on digital services while maintaining operational excellence and high service standards.