Client Relationship Consultant II — Banking & Digital

Us Bank; Springfield (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

11 paid holidays

Life insurance

Disability (short/long-term)

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers via in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, process requests, and educate clients on digital products to enable a digital-first experience.

Role focuses on building trust, proactive outreach, and delivering exceptional service while adhering to regulatory requirements and internal policies. Strong communication and customer service skills are essential.

Qualifications

• High school diploma or equivalent required.
• 3–4 years of retail banking experience preferred.

Responsibilities

• Build and foster client relationships through proactive outreach and follow-up.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital self-service tools and banking products.
• Collaborate with branch team to serve clients and meet needs.

Skills

Relationship building

Communication

Customer service

Digital products

Digital channels

Needs assessment

Financial services

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers via in-person, by appointment, and virtual channels. You will assess banking needs, open accounts, process requests, and educate clients on digital products to enable a digital-first experience.

Role focuses on building trust, proactive outreach, and delivering exceptional service while adhering to regulatory requirements and internal policies. Strong communication and customer service skills are essential.