Digital-First Banking Relationship Consultant

Us Bank; Altoona (IA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Short-term & long-term disability

Parental leave & sabbatical policies

401(k) plan

Paid vacation and holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is hiring a Client Relationship Consultant to engage customers through in-person, appointment, and digital channels, offering personalized banking solutions and guiding clients through deposit and loan products.

Role emphasizes building strong relationships, educating clients on digital tools, and maintaining knowledge of consumer and business banking offerings. On-site location with standard banking hours and regulatory compliance, including NMLS screening.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage customers via multiple channels to provide tailored financial counsel.
• Build and foster client relationships through proactive outreach and follow up.
• Open new consumer and business accounts and process service requests.

Skills

Relationship building

Communication

Digital banking knowledge

Customer service

Prospecting & follow-up

Banking product knowledge

Interpersonal skills

Problem solving

Education

High school diploma

Tools

NMLS knowledge

Job description

U.S. Bank is hiring a Client Relationship Consultant to engage customers through in-person, appointment, and digital channels, offering personalized banking solutions and guiding clients through deposit and loan products.

Role emphasizes building strong relationships, educating clients on digital tools, and maintaining knowledge of consumer and business banking offerings. On-site location with standard banking hours and regulatory compliance, including NMLS screening.