Digital-First Client Relationship Advisor

Us Bank; Omaha (NE); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Holiday opportunities

Life insurance

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and a digital-first experience.

The role focuses on building long-term relationships, understanding clients’ goals, and enabling access to deposit and loan products while upholding regulatory standards. Responsibilities include proactive outreach, cross-selling digital tools, processing accounts, and collaborating with branch

Qualifications

• High school diploma or equivalent required.
• 3–4 years of retail banking experience preferred.
• NMLS registration required.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Engage with clients to assess needs and recommend banking solutions.
• Educate clients on digital products and self-service options.
• Process basic transactions and support service requests while maintaining accuracy.

Skills

Relationship building

Client communication

Digital banking knowledge

Customer service

Digital products & self-service

Needs assessment

Financial services experience

Education

High school diploma or equivalent

Tools

Banking systems knowledge

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted financial guidance and a digital-first experience.

The role focuses on building long-term relationships, understanding clients’ goals, and enabling access to deposit and loan products while upholding regulatory standards. Responsibilities include proactive outreach, cross-selling digital tools, processing accounts, and collaborating with branch