Digital-First Banking Relationship Pro

Usbank; Prairie Village (KS); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels.

You will assess banking needs, explain deposit and loan products, and guide clients toward digital solutions while protecting data integrity and privacy. The role emphasizes building proactive client relationships, processing basic transactions, and collaborating with branch teams to deliver an exceptional customer experience.

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet financial needs.
• Provide an optimal client experience and collaborate with branch team members.

Skills

Relationship building

Customer service

Communication

Digital products

Financial services

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels.

You will assess banking needs, explain deposit and loan products, and guide clients toward digital solutions while protecting data integrity and privacy. The role emphasizes building proactive client relationships, processing basic transactions, and collaborating with branch teams to deliver an exceptional customer experience.