Digital-First Banking Relationship Advisor

U.S. Bank; Dublin (OH); On-site; USD 68,053,000 - 83,182,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Paid vacation

Holiday pay

Adoption assistance

Leave policies

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance and a digital-first experience.

You will open new consumer and business accounts, educate clients on deposits and loans, and collaborate with branch teams to deliver personalized solutions that meet each client’s goals. Industry knowledge of retail banking and a customer-service mindset are essential to build lasting relationships and

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Strong ability to build and foster relationships with clients.
• Comfort with digital banking tools and self-service technologies.

Responsibilities

• Build relationships with clients via in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposits, loans, and digital products; tailor solutions to goals.
• Partner with branch team members to deliver everyday banking excellence.

Skills

Relationship-building

Client outreach

Communication

Digital banking

Education

High school diploma or equivalent

Tools

NMLS registration

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering trusted guidance and a digital-first experience.

You will open new consumer and business accounts, educate clients on deposits and loans, and collaborate with branch teams to deliver personalized solutions that meet each client’s goals. Industry knowledge of retail banking and a customer-service mindset are essential to build lasting relationships and