Digital-First Banking Relationship Consultant

Us Bank; Lombard (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation (2-5 weeks)

Paid holidays

Job summary

U.S. Bank in Lombard, IL is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance while leveraging a digital-first approach.

You will open new consumer and business accounts, process transactions, educate clients on deposit and loan products, and collaborate with branch teams to meet customers' goals. National Mortgage Licensing System (NMLS) registration is required, with background and credit

Qualifications

• High school diploma or equivalent.
• Typically has a minimum three to four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Engage customers via multiple channels (in-person, by appointment, virtual) to provide financial counsel.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on deposit and loan products and services and recommend solutions.
• Collaborate with branch team members to deliver an optimal client experience and operational excellence.

Skills

Customer relationship building

Communication skills

Digital banking knowledge

Spanish & English bilingual (preferred

Education

High school diploma or equivalent

Job description

U.S. Bank in Lombard, IL is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering trusted financial guidance while leveraging a digital-first approach.

You will open new consumer and business accounts, process transactions, educate clients on deposit and loan products, and collaborate with branch teams to meet customers' goals. National Mortgage Licensing System (NMLS) registration is required, with background and credit