Digital-First Banking Relationship Consultant

Socket.dev; Castle Rock (CO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering personalized financial guidance and promoting digital-first solutions.

You will open accounts, process service requests, and educate clients on products while upholding banking policies. A background in retail banking and excellent communication are preferred; NMLS registration is required.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of retail banking experience.
• Strong interpersonal and communication skills.

Responsibilities

• Engage clients across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit and loan products and digital self-service tools.
• Maintain knowledge of bank policies and support systems.

Skills

Relationship-building

Customer service

Communication skills

Digital banking knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, by appointment, and virtual channels, delivering personalized financial guidance and promoting digital-first solutions.

You will open accounts, process service requests, and educate clients on products while upholding banking policies. A background in retail banking and excellent communication are preferred; NMLS registration is required.