Digital-First Banking Relationship Advisor

Us Bank; Columbus (OH); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic term and optional term life

Short-term and long-term disability

401(k) and retirement plan

Paid vacation and holidays

Adoption assistance

Job summary

U.S. Bank seeks a Client Relationship Consultant in Columbus, OH to engage customers across channels and provide tailored banking solutions. You will educate clients on digital tools, open accounts, and processes, while building trusted relationships and meeting their financial needs.

Candidates should have 3–4 years of retail banking experience, strong communication, and a customer-centric approach to deliver exceptional service in a fast-paced, digital-first environment.

Qualifications

• High school diploma or equivalent required.
• 3–4 years of retail banking experience or equivalent training preferred.
• Knowledge of consumer and business banking products and services.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital banking tools and self-service options.
• Identify client needs and recommend suitable banking solutions.
• Collaborate with branch team to deliver excellent customer service.

Skills

Relationship building

Customer service

Communication

Digital banking

Banking products

Education

High school diploma

Job description

U.S. Bank seeks a Client Relationship Consultant in Columbus, OH to engage customers across channels and provide tailored banking solutions. You will educate clients on digital tools, open accounts, and processes, while building trusted relationships and meeting their financial needs.

Candidates should have 3–4 years of retail banking experience, strong communication, and a customer-centric approach to deliver exceptional service in a fast-paced, digital-first environment.