Digital-First Client Relationship Advisor

Us Bank; Warrensville Heights (OH); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability

Parental leave

401(k)

Vacation

Holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank in Ohio (Warrensville Heights) is seeking a Client Relationship Consultant to build trusted client relationships across in-person, by appointment, and digital channels, educating clients on deposit and loan products while tailoring solutions to individual goals.

The role emphasizes proactive outreach, knowledge of retail banking products, collaboration with branch teams, and guidance through digital tools and self-service features to deliver an excellent client experience.

Qualifications

• High school diploma or equivalent required.
• 5+ years retail banking experience or equivalent training preferred.
• Strong client relationship and communication skills.

Responsibilities

• Engage with clients in person, by appointment, and virtually to provide financial guidance.
• Open consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options.
• Collaborate with branch team to deliver an exceptional client experience.

Skills

Client relationships

Sales & service

Digital banking

Education

High school diploma or equivalent

Typically 5+ years retail banking experience

Job description

U.S. Bank in Ohio (Warrensville Heights) is seeking a Client Relationship Consultant to build trusted client relationships across in-person, by appointment, and digital channels, educating clients on deposit and loan products while tailoring solutions to individual goals.

The role emphasizes proactive outreach, knowledge of retail banking products, collaboration with branch teams, and guidance through digital tools and self-service features to deliver an excellent client experience.