Digital-First Banking Relationship Advisor

U.S. Bank; Carson City (NV); On-site; USD 27,552 - 34,440; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan and 401(k)

Paid vacation and holidays

Disability insurance

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across channels, assess banking needs, and offer tailored financial solutions. The role emphasizes a digital-first approach, accuracy in processing transactions, and collaboration with branch teams to deliver exceptional service.

Responsibilities include opening accounts, educating clients on products, and leveraging digital tools to meet customer goals, with a focus on compliant, trust-based client relationships.

Qualifications

• High school diploma or equivalent required.
• 3–4 years of retail banking experience or equivalent training preferred.

Responsibilities

• Build relationships with customers through multiple channels (in-person, by appointment, virtual).
• Educate clients on deposit and loan products and services.
• Open new consumer and business accounts and process service requests.
• Provide digital-first guidance and demonstrate self-service tools.
• Collaborate with branch team to serve clients with accuracy and excellence.

Skills

Relationship building

Effective communication

Digital product familiarity

Customer service

Interpersonal skills

Banking product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across channels, assess banking needs, and offer tailored financial solutions. The role emphasizes a digital-first approach, accuracy in processing transactions, and collaboration with branch teams to deliver exceptional service.

Responsibilities include opening accounts, educating clients on products, and leveraging digital tools to meet customer goals, with a focus on compliant, trust-based client relationships.