Digital-First Banking Relationship Advisor

U.S. Bank; Albuquerque (NM); On-site; USD 27,552,000 - 31,685,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital tools, while building trusted relationships and ensuring a high-quality client experience.

The role requires a high school diploma or equivalent and typically 3–4 years of retail banking experience, with a customer-focused mindset and knowledge of deposit and loan products.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of retail banking experience or equivalent training.
• Strong ability to build rapport and advise clients on banking solutions.

Responsibilities

• Build and foster client relationships via in-person, by-appointment, and virtual channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking products and services and demonstrate self-service tools.
• Provide accurate, compliant guidance aligned with customer needs and policies.

Skills

Relationship building

Customer service

Communication

Digital product guidance

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels. You will assess banking needs, open accounts, and educate clients on digital tools, while building trusted relationships and ensuring a high-quality client experience.

The role requires a high school diploma or equivalent and typically 3–4 years of retail banking experience, with a customer-focused mindset and knowledge of deposit and loan products.