Digital Experience & Growth Optimization Lead

Nuvision Federal Credit Union

Arizona

Híbrido

USD 90.000 - 125.000

Jornada completa

Hace 6 días

Sé de los primeros/as/es en solicitar esta vacante

Consigue una respuesta de este empleador

Tu currículum y tu carta de presentación, adaptados exactamente a lo que buscan contratar.

Supera los filtros ATS

Ventajas ofrecidas por este puesto de trabajo

Medical

Dental

Life Insurance

Flexible Spending Account

Training Provided

Tuition Reimbursement

Descripción de la vacante

Nuvision Federal Credit Union seeks a Digital Experience & Optimization Specialist to enhance performance and usability of its digital channels. The role drives optimization, product operations, analytics, and vendor governance across the digital ecosystem, coordinating with Operations, Compliance, Risk, and Branches to improve onboarding and member journeys.

You will monitor end-to-end journeys, identify friction points, and implement enhancements that boost conversion and streamline workflows.

Formación

3–5 years of experience in digital banking, fintech, product management, business analysis, or related field.
Comprehensive knowledge of digital banking platforms, member journeys, analytics, AI, and automation.
Strong analytical, reporting, process improvement, project coordination, and vendor management skills.

Responsabilidades

Monitor and optimize the complete digital member journey across all channels.
Analyze application funnels, abandonment trends, conversion rates, and member behavior data.
Develop journey maps and future-state process recommendations to support digital growth objectives.
Lead digital analytics and executive performance reporting.
Develop and maintain digital performance dashboards and scorecards for leadership.
Coordinate digital vendor relationships and enhancement initiatives, and monitor performance.