Digital-First Banking Relationship Consultant II

U.S. Bank

Naperville, Northern (IL, KY)

Hybrid

USD 32,000 - 39,000

Full time

14 days+

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Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) employer match

Paid vacation

Disability insurance

Sick and Safe Leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build strong client relationships across in-person, by-appointment, and virtual channels. You will assess banking needs, educate clients on products, and open accounts while guiding customers through digital options.

A strong focus on proactive outreach and exceptional service is essential to success. The role requires a high school diploma and typically 3–4 years of retail banking experience, with opportunities to grow within a

Qualifications

High school diploma or equivalent.
Typically 3–4 years of job-related retail banking experience or equivalent training.

Responsibilities

Build and foster relationships with clients through proactive outreach and follow-up.
Engage clients via in-person, by appointment, and virtual channels to understand banking needs.
Educate clients on deposit and loan products and services; recommend solutions based on goals.
Open new consumer and business accounts; complete service requests and credit applications.
Promote digital products and self-service options to meet customer needs with accuracy.