Client Relationship Consultant II: Digital Banking

Us Bank; Liberty (MO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Sign-on bonus

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing financial guidance and education on deposit and loan products.

You will build and nurture client relationships, assess banking needs, and recommend solutions with a digital-first mindset, while learning the bank's products and services. This role emphasizes customer service excellence and accurate processing of transactions.

Qualifications

• High school diploma or equivalent required.
• Typically 3–4 years of retail banking experience or equivalent training.
• Proven ability to build and foster client relationships through proactive outreach.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on needs.
• Open new consumer and business accounts and process basic transactions.
• Educate clients on digital products and self-service options to meet financial goals.

Skills

Client relationship building

Communication with clients

Digital products knowledge

Customer service

Retail banking experience

NMLS awareness

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, providing financial guidance and education on deposit and loan products.

You will build and nurture client relationships, assess banking needs, and recommend solutions with a digital-first mindset, while learning the bank's products and services. This role emphasizes customer service excellence and accurate processing of transactions.