Digital-First Client Relationship Consultant II

Us Bank; Redmond (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Disability insurance

Parental leave

Sick leave

Job summary

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital services. You will identify client needs, educate on digital tools, and open accounts while upholding regulatory requirements.

The role emphasizes strong relationship-building, excellent customer service, and collaboration with branch teams to deliver a premier banking experience.

Qualifications

• High school diploma or equivalent.
• Typically 3–4 years of job-related, retail banking experience or equivalent training.

Responsibilities

• Engage clients across channels to provide financial guidance and recommend suitable products.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital banking options and self-service tools.
• Collaborate with branch staff to deliver accurate and efficient service.

Skills

Customer service

Relationship building

Digital banking

Communication

Banking policies

Sales advice

Education

High school diploma or equivalent

Job description

U.S. Bank seeks a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, offering guidance on deposits, loans, and digital services. You will identify client needs, educate on digital tools, and open accounts while upholding regulatory requirements.

The role emphasizes strong relationship-building, excellent customer service, and collaboration with branch teams to deliver a premier banking experience.