Digital Banking Guide & Community Hub Advocate

capitalone; Dallas (TX); In loco; USD 48.000 - 55.000; Part-time

Vantaggi offerti da questo lavoro

Medical, Dental, Vision benefits

Paid Time Off

Education Assistance

401(k) matching up to 7.5%

Paid Parental Leave

Mental Health resources

Back-up Child or Elder Care

Custom beverage while working

Descrizione del lavoro

Capital One is seeking a Part-Time Café Ambassador in Uptown Dallas to be the face of our mission in a vibrant community hub. You’ll move through the Café, guiding guests through digital banking and helping them connect with Capital One’s services in a high-energy, customer-centric environment.

As a Culture Carrier, you’ll support local events, advocate for our offerings, and maintain a welcoming atmosphere.

Competenze

• High School Diploma, GED, or equivalent certification required.
• At least 1 year of retail, sales, or customer service experience.
• Ability to work flexible hours, including nights, weekends, and holidays.

Mansioni

• Be a Natural Connector: engage with guests in a high-energy community space.
• Serve as a Brand Advocate: share Capital One’s products through conversation rather than transactions.
• Simplify the Complex: guide customers through our digital ecosystem and mobile tools.
• Facilitate Purposeful Impact: host local events promoting financial health.
• Advocate & Problem-Solve: handle complaints and escalate when needed in compliance.
• Stay Agile & Engaged: move through the Café to connect with the community throughout the day.

Conoscenze

Customer Service

Communication

Formazione

High School Diploma, GED, or Equivalent Certification

Strumenti

G-Suite

Descrizione del lavoro

Capital One is seeking a Part-Time Café Ambassador in Uptown Dallas to be the face of our mission in a vibrant community hub. You’ll move through the Café, guiding guests through digital banking and helping them connect with Capital One’s services in a high-energy, customer-centric environment.

As a Culture Carrier, you’ll support local events, advocate for our offerings, and maintain a welcoming atmosphere.