Digital Banking Guide & Community Host

Capital One; Los Angeles (CA); On-site; USD 52,624 - 57,408; Full time

Benefits offered by this job

Day 1 medical coverage

Education assistance

Paid Time Off

401(k) matching

Mental health support

Custom beverage while working

Job summary

Capital One is seeking a Café Ambassador in Los Angeles, CA, to empower community connections and provide exceptional customer experiences. You will be the face of Capital One’s mission, engaging guests while promoting digital banking tools and facilitating local events.

This role focuses on customer interactions without traditional sales pressure, allowing you to create meaningful connections in a vibrant community hub. Bringing your positive attitude and communication skills will be essential in this unique, dynamic position.

Benefits include competitive salary, medical coverage, and education assistance.

Qualifications

• At least 1 year of Retail, Sales, or Customer Service experience is required.
• A positive attitude and flexibility to adapt to change are essential.
• Ability to lift up to 25 pounds and stand for extended periods.

Responsibilities

• Engage guests in a high-energy environment.
• Guide customers through our digital ecosystem.
• Host local events to promote financial health.
• Advocate for customers and resolve complaints.

Skills

Retail experience

Customer service

Strong communication

Digital banking proficiency

Education

High School Diploma or equivalent

Associate's degree (preferred)

Tools

G-Suite

Job description

Capital One is seeking a Café Ambassador in Los Angeles, CA, to empower community connections and provide exceptional customer experiences. You will be the face of Capital One’s mission, engaging guests while promoting digital banking tools and facilitating local events.

This role focuses on customer interactions without traditional sales pressure, allowing you to create meaningful connections in a vibrant community hub. Bringing your positive attitude and communication skills will be essential in this unique, dynamic position.

Benefits include competitive salary, medical coverage, and education assistance.