Digital Banking Guide & Community Champion

Capital One National Association; Los Angeles (CA); On-site; USD 52,624 - 57,408; Full time

Benefits offered by this job

Medical, Dental, Vision and Prescription Coverage

Paid Time Off

Education Assistance

401(k) matching up to 7.5%

Paid Parental Leave

Mental Health Support

Job summary

Capital One National Association in Los Angeles is hiring a Café Ambassador to empower others and bridge the gap between digital innovation and human connection. In this role, you will engage with guests, serve as a brand advocate, and help customers with digital banking tools.

This job offers a unique opportunity to work in a vibrant community hub, free from traditional sales pressures, while benefiting from a comprehensive perks package that supports your growth.

Qualifications

• High School Diploma or GED required.
• 1+ year of retail, sales, or customer service experience.
• Preferred: 2+ years of banking experience.

Responsibilities

• Engage with guests in a high-energy environment.
• Share Capital One’s products and services through genuine conversation.
• Guide customers through the digital banking ecosystem.
• Host and support local events for financial health.

Skills

Retail or Customer Service Experience

Strong Communication Skills

Ability to Problem Solve

Attention to Detail

Flexibility

Education

High School Diploma or GED

Associate's Degree

Job description

Capital One National Association in Los Angeles is hiring a Café Ambassador to empower others and bridge the gap between digital innovation and human connection. In this role, you will engage with guests, serve as a brand advocate, and help customers with digital banking tools.

This job offers a unique opportunity to work in a vibrant community hub, free from traditional sales pressures, while benefiting from a comprehensive perks package that supports your growth.