Diesel Service Writer & Warranty Coordinator

The Larson Group Creative Marketing, llc.; Raleigh (NC); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

Medical, Dental and Basic Life

401K with employer contribution

Bi-weekly Pay Schedule

Opportunity for advancement and Career

Job summary

The Larson Group Peterbilt is seeking an experienced Service Writer to join our team in Raleigh. You will greet service customers, consult on problems, and coordinate service and warranty department tasks. You will open/close work orders, track technician time, and assist with parts and scheduling.

We offer PTO, holidays, medical and dental, 401K with employer contribution, bi-weekly pay, and opportunities for advancement in a safety-sensitive environment.

Qualifications

• High School Diploma required.
• College degree or trade school certificate preferred.
• Experience in dealership service shop environment strongly preferred.

Responsibilities

• Open and close work orders with detailed information.
• Record, adjust and report mechanics' time for work orders and payroll.
• Help cover phone calls for the Service Department.
• Resolve customer complaints when possible.
• Schedule appointments.
• Supervise and assist technicians with diagnoses and repairs.

Skills

Dealership service experience

Education

High School Diploma

Trade school certificate or college degree (preferred)

Job description

The Larson Group Peterbilt is seeking an experienced Service Writer to join our team in Raleigh. You will greet service customers, consult on problems, and coordinate service and warranty department tasks. You will open/close work orders, track technician time, and assist with parts and scheduling.

We offer PTO, holidays, medical and dental, 401K with employer contribution, bi-weekly pay, and opportunities for advancement in a safety-sensitive environment.