Device Repair Technician: Launch & Grow a New Service

Batteries Plus; Huntsville (AL); On-site; USD 30,000 - 38,000; Full time

Job summary

Batteries Plus Bulbs is seeking a device repair technician to fix cell phones, tablets, and other devices and to support launching the device repair function in stores. The role also involves working in the standard Batteries Plus retail environment.

Ideal candidates have a HS diploma and 3–6+ months of repair experience, strong technical aptitude, and the ability to teach others. You will operate in a team setting with safety rules and PPE in place.

Qualifications

• Minimum HS diploma or equivalent with 3–6+ months device repair experience.
• Demonstrated technical aptitude and ability to learn new processes quickly.
• Strong attention to detail and prioritization, with meeting deadlines.
• Excellent verbal and written communication and customer service.

Responsibilities

• Repair cell phones, tablets, and other devices as needed.
• Receive, pack and ship devices; maintain inventory.
• Develop written procedures and video training for repair activities.
• Assist with training store associates on device teardown and installation.

Skills

Technical aptitude

Communication skills

Attention to detail

Customer service

Education

High School Diploma or equivalent

Job description

Batteries Plus Bulbs is seeking a device repair technician to fix cell phones, tablets, and other devices and to support launching the device repair function in stores. The role also involves working in the standard Batteries Plus retail environment.

Ideal candidates have a HS diploma and 3–6+ months of repair experience, strong technical aptitude, and the ability to teach others. You will operate in a team setting with safety rules and PPE in place.