Device Repair Technician: Phones & Tablets

Batteries Plus - LIION Power Inc; Huntsville (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

Batteries Plus Bulbs is seeking a device repair technician to repair cell phones, tablets, and other devices in-store and help launch a device repair function within the Batteries+Bulbs network.

You will receive base pay of $14.50 per hour plus commission on repairs, training others, and contribute to safe, accurate repairs in a retail environment while maintaining inventory and following store procedures.

Qualifications

• Technical aptitude for learning new processes and technologies.
• Strong communication and teaching skills for training store associates.
• Attention to detail and ability to manage multiple tasks with deadlines.
• Excellent customer service and ability to inform and train customers.

Responsibilities

• Repair cell phones, tablets, and other devices as needed.
• Receive, pack and ship repaired devices.
• Develop written procedures and videos for common device repair activities.
• Maintain proper inventory.
• Participate in formal training of store associates, including teardown and video training production.
• Follow all safety rules and wear PPE.

Skills

Technical aptitude

Communication

Attention to detail

Customer service

Education

High school diploma

Job description

Batteries Plus Bulbs is seeking a device repair technician to repair cell phones, tablets, and other devices in-store and help launch a device repair function within the Batteries+Bulbs network.

You will receive base pay of $14.50 per hour plus commission on repairs, training others, and contribute to safe, accurate repairs in a retail environment while maintaining inventory and following store procedures.