Device Repair Technician — Phones, Tablets & Batteries

ADP, Inc.; Gilbert (AZ); On-site; USD 26,000 - 38,000; Full time

Job summary

Batteries Plus in Gilbert, AZ is seeking a Service Worker to support device repair activities, assist customers, and handle sales transactions. You will repair cell phones, tablets, and other devices, replace screens and batteries, stock inventory, and follow safety rules.

The role requires a high school diploma or equivalent, 3-6 months repair experience, and strong problem-solving, communication, and organizational skills. Training provided; team environment.

Qualifications

• High School education or equivalent required with relevant experience strongly preferred.
• Associates degree in electronics, or other technical degree preferred.
• 3-6 months of previous device repair experience. Demonstrated technical aptitude.
• Demonstrated problem solving skills. Duties require the ability of the use of judgment in minor decisions.

Responsibilities

• Repair cell phones, tablets, and other devices based on priority.
• Replace screens, batteries, and other components on smartphones and tablets.
• Assist with cycle count every week to reflect the accurate utilization of device repair inventory.
• Rotate and stock inventory.
• Follow all safety rules and regulations; wear proper PPE.
• Greet customers, determine needs and answer questions.
• Directly communicates with customers about device repairs and status of repairs.
• Operate computer/cash register to complete sales transactions with accuracy.

Skills

Problem solving

Organizational skills

Customer service

Communication skills

Attention to detail

Education

High School or equivalent

Electronics/technical degree (preferred)

Tools

Electronic testing equipment

Key cutting equipment

Magnifying glass

Spot welders

Job description

Batteries Plus in Gilbert, AZ is seeking a Service Worker to support device repair activities, assist customers, and handle sales transactions. You will repair cell phones, tablets, and other devices, replace screens and batteries, stock inventory, and follow safety rules.

The role requires a high school diploma or equivalent, 3-6 months repair experience, and strong problem-solving, communication, and organizational skills. Training provided; team environment.