PC Refresh & Deployment Specialist — Onsite LA

Pyramid Consulting, Inc; Los Angeles (CA); On-site; USD 33,000 - 34,000; Full time

Job summary

Pyramid Consulting, Inc. has an immediate opening for a Desktop Support Technician focused on PC refresh and deployment in Los Angeles, CA. This 06+ months contract role offers hands-on hardware and software support, imaging, and migration tasks to ensure smooth transitions to new equipment.

The role requires working onsite, Windows 10/11, Office 365, and active directory familiarity, with travel between locations as needed. High school diploma required and strong customer service skills.

Qualifications

• High school diploma or equivalent required.
• Hands-on experience with PC hardware, desktop support, or IT deployment.
• Familiarity with Windows OS and software installation.
• Data transfer, profile migration, and basic recovery experience.
• Strong attention to detail and customer service oriented.

Responsibilities

• Install, replace, upgrade, and deploy desktops, laptops, tablets, and peripherals.
• Support PC refresh projects with new equipment.
• Install and configure Windows 10/11, Office 365, Teams.
• Prepare, stage, and test computers before deployment.
• Review devices for apps, profiles, and settings prior to replacement.
• Assist users with data transfers and profile migration.
• Troubleshoot hardware, OS, peripherals, and network issues.
• Apply basics of AD, DNS, DHCP, Group Policy, and IPConfig.
• Maintain asset inventory and document deployment activities.
• Coordinate with IT teams and users for smooth transitions.
• Transport equipment between locations as required.
• Escalate issues and follow security procedures.

Skills

PC hardware

Desktop support

Deployment

Windows 10/11

Office 365

Microsoft Teams

Active Directory

DNS

DHCP

Group Policy

IPConfig

Documentation

Communication skills

Education

High school diploma

Tools

Windows 10/11

Microsoft Office 365

Microsoft Teams

Active Directory

DNS

DHCP

Group Policy

IPConfig

Job description

Pyramid Consulting, Inc. has an immediate opening for a Desktop Support Technician focused on PC refresh and deployment in Los Angeles, CA. This 06+ months contract role offers hands-on hardware and software support, imaging, and migration tasks to ensure smooth transitions to new equipment.

The role requires working onsite, Windows 10/11, Office 365, and active directory familiarity, with travel between locations as needed. High school diploma required and strong customer service skills.