Detail-Focused Admin Support for a Fast-Paced Team

Nesco Resource; Milford (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical Vision Dental 401K

Employee Assistance Program

MEC health plan

Job summary

Nesco Resource is seeking an Administrative Support Specialist to back a busy Customer Service team in a professional office setting. You will handle order entry, data updates, and document management across ERP, CRM, and portals with accuracy and discretion.

The ideal candidate is organized, detail-oriented, and reliable, able to learn quickly and manage multiple tasks in a fast-paced environment while maintaining confidentiality of sensitive information.

Qualifications

• High school diploma or equivalent.
• Prior administrative, clerical, customer service, or office experience preferred.
• Basic knowledge of Microsoft Word, Excel, and Outlook.
• Strong attention to detail and accuracy.
• Comfortable using multiple systems and prioritizing tasks.
• Excellent organizational and time-management skills.

Responsibilities

• Provide administrative support to the Customer Service team and manager.
• Assist with order entry and routine order-processing activities.
• Enter, update, and maintain customer and order information in ERP, CRM, and other systems.
• Assist with customer portal administration, including uploading and retrieving documents.
• Prepare and process quotes, forms, reports, and other documentation.
• Maintain accurate customer records, account information, and electronic files.
• Review documents for completeness and accuracy and follow up on missing information.
• Gather and organize information to support customer requests and internal teams.
• Perform data entry, filing, scanning, copying, and document management.
• Assist with customer service reporting and tracking.
• Communicate professionally with internal departments and customers regarding routine administrative needs.
• Assist with departmental projects and other administrative tasks as needed.
• Maintain confidentiality of customer and company information.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Education

High school diploma or equivalent

Tools

ERP systems

CRM systems

Customer portals

Order-entry systems

Job description

Nesco Resource is seeking an Administrative Support Specialist to back a busy Customer Service team in a professional office setting. You will handle order entry, data updates, and document management across ERP, CRM, and portals with accuracy and discretion.

The ideal candidate is organized, detail-oriented, and reliable, able to learn quickly and manage multiple tasks in a fast-paced environment while maintaining confidentiality of sensitive information.