Administrative Support Specialist

FrankCrum Staffing; Tampa (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

FrankCrum Staffing in Tampa, FL is seeking a detail-oriented Administrative Support Specialist to keep daily office operations running smoothly and to deliver exceptional customer service in a fast-paced environment. You will handle phones, data entry, invoicing, and filing, while coordinating with Accounting, Office Manager, and other teams.

The role emphasizes organization, proactive communication, and the ability to multitask.

Qualifications

• 2+ years of administrative, office support, or customer service experience preferred.

Responsibilities

• Answer and direct incoming phone calls professionally.
• Process customer orders and service requests.
• Enter and maintain accurate data in company systems.
• Coordinate order updates and communicate with internal teams.
• Manage customer invoices, email correspondence, and incoming mail.
• Maintain organized electronic and paper filing systems.
• Assist with special projects and additional office tasks as needed.

Skills

Communication

Organization

Multitasking

Independence

Customer service

Tools

MS Office

ERP/CRM

Job description

We're seeking a detail-oriented Administrative Support Specialist to support daily office operations and provide exceptional customer service. The ideal candidate is organized, proactive, and capable of managing multiple priorities in a fast-paced environment. Reports to Accounting Manager. Takes Direction from Company’s Office Manager, General Manager, Operations Manager, & President

Responsibilities

• Answer and direct incoming phone calls professionally
• Process customer orders and service requests
• Enter and maintain accurate data in company systems
• Coordinate order updates and communicate with internal teams
• Manage customer invoices, email correspondence, and incoming mail
• Maintain organized electronic and paper filing systems
• Assist with special projects and additional office tasks as needed

Qualifications

• 2+ years of administrative, office support, or customer service experience preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office 365 (Outlook, Word, Excel)
• Ability to multitask and prioritize effectively
• Self-motivated with the ability to work independently
• Experience with ERP, CRM, or accounting software is a plus

Schedule

Full-time, Monday through Friday with occasional overtime required. Working hours shall be between 7:30am to 5:30pm