Customer Service & Admin Specialist (ERP/Data Entry)

mk North America, Inc.; Bloomfield (CT); On-site; USD 34,440 - 39,950; Full time

Benefits offered by this job

Quarterly bonus

Job summary

mk North America, Inc. is seeking a detail‑oriented administrative assistant to support customer service, order entry, and office operations in a fast‑paced environment. You will greet visitors, answer calls and emails, enter purchase orders, and manage files.

Proficiency with Microsoft Office and ERP systems, strong organizational skills, attention to detail, and the ability to work under pressure are essential. This is a full‑time, on‑site position with a quarterly bonus potential.

Qualifications

• Excellent customer service on the phone and in person.
• Attention to detail; strives for accuracy and quality.
• Ability to prioritize and stay organized.
• Strong listening skills and clear communication.
• Ability to work under pressure and meet commitments.
• Must be able to lift up to 25 lbs and operate office equipment.

Responsibilities

• Greet visitors politely and assist them as needed.
• Handle incoming calls, emails, and other communications promptly.
• File documents in paper and electronic formats.
• Maintain office supplies and manage orders.
• Process and data-enter purchase orders for production readiness.
• Enter orders in the ERP system and ensure accuracy.
• Perform general data entry and administrative tasks.
• Collaborate with team on ad‑hoc duties as requested.

Skills

Customer service

Attention to detail

Organizational skills

Communication

Resilience under pressure

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

ERP systems

Adobe

Job description

mk North America, Inc. is seeking a detail‑oriented administrative assistant to support customer service, order entry, and office operations in a fast‑paced environment. You will greet visitors, answer calls and emails, enter purchase orders, and manage files.

Proficiency with Microsoft Office and ERP systems, strong organizational skills, attention to detail, and the ability to work under pressure are essential. This is a full‑time, on‑site position with a quarterly bonus potential.