Detail-Driven Billing & Admin Specialist

Twin State Technical Services LTD; Davenport (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Twin State Technical Services LTD in Davenport, IA is seeking a dependable Billing/Administrative Support Specialist who owns end-to-end billing tasks—from onboarding client accounts to monthly invoicing. You will communicate clearly, resolve discrepancies, and maintain accurate records to support client satisfaction.

The ideal candidate demonstrates strong organizational skills, follows through on deadlines, and helps identify improvements that enhance efficiency and service quality.

Qualifications

• Excellent written and verbal communication.
• Strong customer service and solutions-focused approach.
• Demonstrated ability to solve problems and improve processes.
• Proficiency with Microsoft Office (Excel, Word, Teams).
• Excellent organization, multi-tasking, and deadline management.

Responsibilities

• Onboard new client accounts in the billing software.
• Update SharePoint with client information and contracts.
• Review and approve recurring and nonrecurring purchase orders.
• Review monthly recurring fees and implement approved changes.
• Review weekly time entries for billable classifications.
• Oversee monthly invoicing and distribute to clients.
• Resolve client billing questions promptly and professionally.
• Monitor receivables and assist with collections.

Skills

Communication

Customer service

Problem solving

MS Office

Organization

Deadline-driven

Education

Bachelor’s degree in business/finance or related field

Tools

MS Office

Job description

Twin State Technical Services LTD in Davenport, IA is seeking a dependable Billing/Administrative Support Specialist who owns end-to-end billing tasks—from onboarding client accounts to monthly invoicing. You will communicate clearly, resolve discrepancies, and maintain accurate records to support client satisfaction.

The ideal candidate demonstrates strong organizational skills, follows through on deadlines, and helps identify improvements that enhance efficiency and service quality.