Desktop Support Technician - Windows/Mac, Contract to Hire

TEKsystems; Ann Arbor (MI); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) Retirement Plan

Life Insurance

Short and long-term disability

Employee Assistance Program

Paid Time Off

Job summary

TEKsystems is seeking multiple candidates for an IT support role in Ann Arbor, MI. This contract-to-hire position focuses on Desktop Support tasks including diagnosing software and hardware issues, deploying systems, and providing outstanding customer service. Ideal candidates will possess previous Helpdesk experience and IT certifications. The position offers a competitive pay rate of $20.00 - $22.00/hr and comprehensive benefits from day one, ensuring a solid foundation for your IT career.

Qualifications

• Experience in Desktop Support or IT support roles preferred.
• CompTIA certifications are desirable for this role.

Responsibilities

• Diagnose and resolve software and hardware incidents.
• Deploy Windows 10/11 on machines.
• Provide IT support for all logged incidents.
• Install and configure new IT equipment.

Skills

Helpdesk or Desktop Support experience

IT certifications

Windows 10/11

Customer service

Job description

TEKsystems is seeking multiple candidates for an IT support role in Ann Arbor, MI. This contract-to-hire position focuses on Desktop Support tasks including diagnosing software and hardware issues, deploying systems, and providing outstanding customer service. Ideal candidates will possess previous Helpdesk experience and IT certifications. The position offers a competitive pay rate of $20.00 - $22.00/hr and comprehensive benefits from day one, ensuring a solid foundation for your IT career.