Desktop Support Technician — Rockville IT Troubleshooter

Integrated Resources Inc.; Rockville (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company is seeking a motivated Desktop Support Technician in Rockville, MD. This role focuses on maintaining and troubleshooting computer systems, requiring strong communication skills and at least one year of relevant IT experience. Ideal candidates should have an Associates Degree and certifications like A+, Network+, and Security+. Join a committed team that values quality service and integrity.

Qualifications

• At least one year of relevant IT experience.
• Certifications: A+, Network+, Security+.
• Ability to communicate effectively with technical and non-technical staff.

Responsibilities

• Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals.
• Document, maintain, upgrade, or replace hardware and software systems.
• Provide user support as needed.

Skills

Communication

Troubleshooting

Problem-solving

Education

Associates Degree

Tools

Active Directory

Microsoft Server 2008 and 2012

Windows Deployment Services

Zendesk Helpdesk

TeamViewer

Bentley Microstation

Autodesk AutoCAD

Job description

A leading company is seeking a motivated Desktop Support Technician in Rockville, MD. This role focuses on maintaining and troubleshooting computer systems, requiring strong communication skills and at least one year of relevant IT experience. Ideal candidates should have an Associates Degree and certifications like A+, Network+, and Security+. Join a committed team that values quality service and integrity.