Desktop Support Technician – Enterprise IT, Onsite

TEKsystems

Anderson (SC)

On-site

USD 28,000 - 39,000

Full time

14 days+
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Benefits offered by this job

Medical, dental & vision
401(k) Retirement Plan
Life Insurance
PTO / Vacation

Job summary

TEKsystems is partnering with a leading global manufacturer to recruit a Desktop Support Technician for their Innovation Center in Anderson, SC. You will join a 7-person team delivering deskside and help desk support to 1,000-2,000 users in a fast-paced enterprise setting.

The role requires strong macOS troubleshooting skills, Windows 10/11 and Office 365 familiarity, and a customer-focused mindset. This is a contract-to-hire, on-site opportunity with a daytime schedule and potential for growth

Qualifications

  • 2-5 years of corporate IT support experience
  • Experience supporting 1,000-2,000+ users
  • Mix of deskside and help desk support
  • Excellent communication and customer-service skills

Responsibilities

  • Troubleshoot hardware and software issues across Windows and macOS devices
  • Perform device imaging, builds, deployments, and workstation setups
  • Provide on-site deskside support for break/fix and configuration needs
  • Manage tickets through ServiceNow or similar ITSM systems
  • Support both on-site corporate users and remote field staff
  • Maintain a high level of professionalism, communication, and customer service

Skills

macOS troubleshooting
IT support
Deskside support
Help desk
Customer service

Tools

Intune / Endpoint Manager
ServiceNow
Windows 10/11
Office 365
Apple hardware

Job description

TEKsystems is partnering with a leading global manufacturer to recruit a Desktop Support Technician for their Innovation Center in Anderson, SC. You will join a 7-person team delivering deskside and help desk support to 1,000-2,000 users in a fast-paced enterprise setting.

The role requires strong macOS troubleshooting skills, Windows 10/11 and Office 365 familiarity, and a customer-focused mindset. This is a contract-to-hire, on-site opportunity with a daytime schedule and potential for growth

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