Desktop Support Technician: End-User Champion

Apex Systems; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A technology services company is seeking a qualified Desktop Support Technician in the Miami, FL area. The role involves providing desktop hardware and software support, performing IT service delivery, and troubleshooting issues to meet client satisfaction goals. Candidates should have a customer service background and 1-3 years of relevant experience, particularly in a corporate environment. Excellent communication skills are essential. If interested, please reach out to Andrew Blankenship.

Qualifications

• 1-3 years of experience in servicing or deploying computer equipment.
• Experience in a corporate environment.
• Physically able to lift and move technology hardware.

Responsibilities

• Provide technical support for desktop hardware and software.
• Perform IT service delivery according to policies.
• Troubleshoot and replace parts, perform system upgrades.

Skills

Customer service background

Knowledge of Windows operating system

Excellent verbal communication skills

Ability to follow technical instructions

Tools

Desktop hardware

Desktop software

Job description

A technology services company is seeking a qualified Desktop Support Technician in the Miami, FL area. The role involves providing desktop hardware and software support, performing IT service delivery, and troubleshooting issues to meet client satisfaction goals. Candidates should have a customer service background and 1-3 years of relevant experience, particularly in a corporate environment. Excellent communication skills are essential. If interested, please reach out to Andrew Blankenship.