Junior Desktop Support Technician — Onsite in Miami

isgSearch; Orlando (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading IT staffing agency is seeking a Junior Desktop Support Contractor for an immediate role in Miami, FL. The position involves providing onsite technical support, troubleshooting Microsoft Teams, and assisting with AV equipment setups. Ideal candidates should have 1-2 years of IT support experience, strong customer service skills, and familiarity with Microsoft products. This is a contract position for 12 months, with potential for extension.

Qualifications

• 1 to 2 years of experience in IT support, especially in a Microsoft environment.
• Familiarity with Microsoft Teams, Office 365, and Windows troubleshooting.
• Strong communication skills and ability to work with end users.

Responsibilities

• Provide frontline support for Microsoft Teams and desktops.
• Troubleshoot hardware and software issues.
• Assist with AV equipment setups.

Skills

IT support experience

Microsoft Teams knowledge

Customer service skills

Troubleshooting skills

Tools

Microsoft 365

Windows 10/11

Audio-visual equipment

Job description

A leading IT staffing agency is seeking a Junior Desktop Support Contractor for an immediate role in Miami, FL. The position involves providing onsite technical support, troubleshooting Microsoft Teams, and assisting with AV equipment setups. Ideal candidates should have 1-2 years of IT support experience, strong customer service skills, and familiarity with Microsoft products. This is a contract position for 12 months, with potential for extension.