On-Site Service Desk Technician – End-User IT Support

BROWARD COUNTY CLERK OF CIRCUIT AND COUNTY COURTS; Fort Lauderdale (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

A local government office in Fort Lauderdale, Florida, is seeking a Technical Support Specialist. The role requires hands-on PC support, troubleshooting technical issues, and ensuring efficient operation of office automation systems. Candidates must have a high school diploma and a valid Florida Driver's License. Preferred qualifications include experience with Microsoft environments and excellent customer service skills. The position involves working on-site and may require physical tasks, making it essential for candidates to be able to lift equipment as needed.

Qualifications

• Minimum of two years of experience in technical customer service.
• Must possess a valid Florida Driver’s License.
• Ability to lift heavy objects (up to 50 pounds).

Responsibilities

• Troubleshoot and configure PC software/hardware.
• Document and resolve end-user issues.
• Assist in monitoring service outages.

Skills

Customer service skills

Technical troubleshooting

Networking technology knowledge

Communication skills

Education

High school diploma or GED

Two years college coursework in computer science

Tools

Microsoft Windows

Microsoft Office

Active Directory

Job description

A local government office in Fort Lauderdale, Florida, is seeking a Technical Support Specialist. The role requires hands-on PC support, troubleshooting technical issues, and ensuring efficient operation of office automation systems. Candidates must have a high school diploma and a valid Florida Driver's License. Preferred qualifications include experience with Microsoft environments and excellent customer service skills. The position involves working on-site and may require physical tasks, making it essential for candidates to be able to lift equipment as needed.