Desktop Support Technician - Apple / Windows 11

Digitailor; Sunnyvale (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

TEKsystems Global Services, LLC is seeking a Desktop Support Technician to deliver hands-on support for Apple and Windows 11 environments in Sunnyvale, CA. The role focuses on day-to-day end-user assistance, desktop installs, and hardware support with a customer-service mindset.

The ideal candidate will have 6–12 months of relevant experience and strong communication skills to resolve issues efficiently in a fast-paced IT environment.

Qualifications

• Experience providing end-user support in a technical environment.
• Familiarity with Apple and Windows platforms.
• Strong customer service and communication skills.

Responsibilities

• Provide hands-on end-user support for Apple and Windows 11 devices.
• Handle desktop installation and hardware troubleshooting.
• Assist with client networking and connectivity issues.

Skills

Apple support

Windows 11

End-user support

Desktop installation

Hardware troubleshooting

Networking basics

Job description

This posting does not mention sponsorship either way. TEKsystems Global Services, LLC has 446 certified H-1B filings on record with the US Department of Labor.

We are recruiting a Desktop Support Technician to provide hands‑on support for Apple and Windows 11 environments. You will deliver day‑to‑day end-user assistance, desktop installation and hardware support, and client networking. Ideal candidates have 6–12 months of relevant experience and strong customer service skills.