Desktop Deployment Technician – Windows 11 & Asset Mgmt

TEKsystems; Waukegan (IL); Presencial; USD 28.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental & vision

401(k)

Life Insurance

PTO / Vacation

On-site amenities

Descripción de la vacante

TEKsystems in Waukegan, IL is seeking a detail-oriented PC Technician to support IT warehouse operations, hardware deployment, and end-user lifecycle management. You will prepare, deploy, track, and recover IT assets to keep employees productive with accuracy and strong customer service.

You will manage hardware deployment, process ServiceNow tickets, inventory devices in SAP, image Windows 11 systems, and coordinate shipping for remote employees in a fast-paced IT environment.

Formación

• Detail-oriented with strong organizational skills and attention to accuracy.
• Experience in Desktop Support, Service Desk, or hardware deployment.
• Familiar with Windows 11 environments and Microsoft 365.
• Ability to manage multiple tasks in a fast-paced setting.
• Strong verbal and written communication and customer focus.

Responsabilidades

• Manage IT hardware deployment and fulfillment to end users.
• Process ServiceNow tickets and close incidents.
• Receive, track, inventory, and distribute desktops, laptops, and peripherals.
• Update asset information in SAP and other systems.
• Prepare, configure, and image Windows 11 devices.
• Coordinate shipping and recovery of equipment for remote users.
• Maintain accurate hardware inventory and documentation.
• Support workstation setups and peripheral deployments as needed.
• Ensure compliance with IT policies and security requirements.

Conocimientos

Desktop Support

Customer Service

Organizational Skills

Attention to Detail

Multitasking

Communication Skills

Herramientas

Windows 11

ServiceNow

SAP

Microsoft 365

ITSM Platforms

Hardware Deployment

Asset Management

Shipping & Receiving

Equipment Recovery

Descripción del empleo

TEKsystems in Waukegan, IL is seeking a detail-oriented PC Technician to support IT warehouse operations, hardware deployment, and end-user lifecycle management. You will prepare, deploy, track, and recover IT assets to keep employees productive with accuracy and strong customer service.

You will manage hardware deployment, process ServiceNow tickets, inventory devices in SAP, image Windows 11 systems, and coordinate shipping for remote employees in a fast-paced IT environment.