Desktop Support Tech II: Imaging & Asset Management

Dahl Consulting; Hartford (CT); On-site; USD 28,000 - 29,000; Full time

Job summary

Dahl Consulting is seeking a Desktop Support Technician II in Hartford, CT to support imaging, configuring, shipping, receiving, tracking, and refreshing end-user devices. The role emphasizes hands-on hardware work, asset management, and documentation across the equipment depot.

The ideal candidate will be detail-oriented, organized, and capable of coordinating with internal teams on deployments, break/fix requests, and device refresh cycles while adhering to safety guidelines.

Qualifications

• Experience providing desktop or IT support.
• Imaging, configuring, or deploying end-user devices.
• Strong attention to detail and organization.

Responsibilities

• Prepare and manage technology equipment for new hires.
• Image and configure computers for deployments.
• Update asset information in SharePoint and depot databases.
• Maintain device inventory and lifecycle records.
• Perform data wipes on mobile devices.
• Safely lift up to 50 pounds.

Skills

Desktop support

Imaging

Asset management

Inventory tracking

Documentation

Hardware troubleshooting

Tools

SharePoint

Job description

Dahl Consulting is seeking a Desktop Support Technician II in Hartford, CT to support imaging, configuring, shipping, receiving, tracking, and refreshing end-user devices. The role emphasizes hands-on hardware work, asset management, and documentation across the equipment depot.

The ideal candidate will be detail-oriented, organized, and capable of coordinating with internal teams on deployments, break/fix requests, and device refresh cycles while adhering to safety guidelines.