Temporary Imaging & Hardware Config Technician II

It1 Source LLC; Salt Lake City (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

Paid time off

401(k) with employer match

Job summary

iT1 is seeking a Configuration Technician II to join our team. This temporary, benefits-eligible role focuses on configuring and deploying client assets, imaging laptops/desktops, and ensuring quality control across projects.

You will diagnose hardware/software issues, set up devices per scope, document processes, and act as a day-to-day SME for the operations team. Occasional travel and lifting up to 50 lbs are required.

Qualifications

• 3–5 years of related experience.
• Excellent written and verbal communication.
• A+ or comparable experience.
• Working knowledge of Windows and Mac operating systems.
• Familiar with common desktop applications.
• Strong hardware knowledge of desktops and laptops.
• Able to work full time and travel occasionally.
• Ability to lift 50 lbs and have dependable transportation.
• Ability to follow project instructions.

Responsibilities

• Set up and configure computers and peripheral based on the scope of work.
• To accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral.
• Perform quality control on the project assigned.
• Every project is different – technician is expected to follow instructions per project.
• Respond to order requests and customer emails to assist in troubleshooting any problems that arise
• Act as a subject matter expert in day-to-day operations
• Ability to train team members on process, tools, and technology
• Imaging laptops and desktops
• Hardware and software installations and configurations
• Troubleshooting desktop and laptop hardware and software issues
• Bench testing refurbished devices such as PC, Monitors, switches, phones etc.
• Desktop and Laptop repair
• Server hardware configuration
• Small office installs
• Documentation

Skills

Communication skills

Windows and Mac knowledge

Desktop/Laptop hardware knowledge

Ability to multi-task

Lift 50 lbs

Job description

iT1 is seeking a Configuration Technician II to join our team. This temporary, benefits-eligible role focuses on configuring and deploying client assets, imaging laptops/desktops, and ensuring quality control across projects.

You will diagnose hardware/software issues, set up devices per scope, document processes, and act as a day-to-day SME for the operations team. Occasional travel and lifting up to 50 lbs are required.