Desktop Support Specialist - Windows 10 & Laptop Refresh

360 IT Professionals; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A reputable IT staffing firm in Florida is seeking a candidate to provide desktop technical support for their Infrastructure Services team. The role requires expertise in Windows 10 laptop provisioning workflows and excellent customer service skills. Ideal candidates should have experience in Windows application setup and troubleshooting computer peripherals. This position will assist with a Laptop Refresh project and follow FLVS standards for deliverables.

Qualifications

• Must have experience with Windows 10 laptop provisioning workflows.
• Experience in Windows application setup and configuration.
• Ability to set up and troubleshoot computer peripherals.

Responsibilities

• Provide Tier 2 desktop technical support for the Infrastructure Services team.
• Assist with the Laptop Refresh project.
• Meet all due dates and provide deliverables according to FLVS standards.

Skills

Experience with Windows 10

Excellent customer service

Tools

Computer peripherals

Job description

A reputable IT staffing firm in Florida is seeking a candidate to provide desktop technical support for their Infrastructure Services team. The role requires expertise in Windows 10 laptop provisioning workflows and excellent customer service skills. Ideal candidates should have experience in Windows application setup and troubleshooting computer peripherals. This position will assist with a Laptop Refresh project and follow FLVS standards for deliverables.