Orlando FL_Desktop(Windows 10 imaging)_W2_Govt. exp preferred

360 IT Professionals; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

360 IT Professionals in Orlando, FL is seeking a reliable desktop support specialist to join our Infrastructure Services Team on a Laptop Refresh initiative. You will resolve issues at a Tier 2 level and work closely with end users to restore productivity quickly.

The role emphasizes Windows 10 laptop provisioning workflows, installation and configuration of Windows applications, peripheral setup and troubleshooting, and delivering outstanding customer service in a fast-paced IT environment.

Qualifications

• Experience providing Tier 2 desktop support and customer service.
• Experience with Windows 10 laptop provisioning workflows and configuration of Windows applications and peripherals.

Responsibilities

• Provide dedicated Tier 2 desktop support for Laptop Refresh projects.
• Assist with provisioning, setup, configuration, and troubleshooting of Windows devices for end users.

Skills

Tier 2 support

Windows provisioning

Peripherals setup

Customer service

Tools

Windows 10

Laptop provisioning workflows

Application configuration

Job description

• Contract

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Job Description

We are looking to fill a position for Desktop Support in Orlando FL.

Qualifications

The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project.

• The ideal candidate should have experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service.

Additional Information

In person interview is acceptable.

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