Need Desktop Support Analyst

360 IT Professionals; Orlando (FL); On-site; USD 50,000 - 70,000; Full time

Job summary

A reputable IT staffing firm in Florida is seeking a candidate to provide desktop technical support for their Infrastructure Services team. The role requires expertise in Windows 10 laptop provisioning workflows and excellent customer service skills. Ideal candidates should have experience in Windows application setup and troubleshooting computer peripherals. This position will assist with a Laptop Refresh project and follow FLVS standards for deliverables.

Qualifications

• Must have experience with Windows 10 laptop provisioning workflows.
• Experience in Windows application setup and configuration.
• Ability to set up and troubleshoot computer peripherals.

Responsibilities

• Provide Tier 2 desktop technical support for the Infrastructure Services team.
• Assist with the Laptop Refresh project.
• Meet all due dates and provide deliverables according to FLVS standards.

Skills

Experience with Windows 10

Excellent customer service

Tools

Computer peripherals

Job description

This is Priya Sharma from 360 IT Professionals Inc. and we are Staffing Specialist working directly with all US States and Local and Commercial clients. We are known for our IT Services, Mobile development, Web development and Cloud computing and working with clients to deliver high-performance results.

Job Description

Requirement

• Must have experience with Windows10
• FLVS is seeking one (1) resource to provide desktop technical support for our Infrastructure Services team.
• The Infrastructure Services Team requires a technical resource to provide dedicated Tier 2 support for our Laptop Refresh project.
• The ideal candidate has experience with Windows 10 laptop provisioning workflows, Windows application setup and configuration, setup and troubleshooting of computer peripherals, and provides excellent customer service.
• The resource will augment existing staff and may or may not be assigned project specific duties.
• The candidate is expected to meet all due dates and provide all deliverables in accordance with FLVS standards.
• The resource duties will be assigned by FLVS staff in accordance with the needs of the team.
• Any content developed and/or delivered for these services shall remain solely owned by FLVS.

Additional Information

Kindly share your resume to priya.sharma@_360itpro.com or call me on 510-254-33-00 Ext. 130