Desktop Engineer

Brooksource; Frankfort (KY); On-site; USD 16,531 - 27,552; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Health Savings Account

Dependent Care FSA

401k with company match

Paid time off

Sick time

Paid company holidays

Employee Assistance Program

Job summary

Brooksource is seeking motivated Desktop Engineers/Desktop Support Technicians to join our IT support team in Frankfort, Kentucky. This on-site role supports enterprise desktop environments with hands-on troubleshooting and equipment installations.

Two openings exist; interviews will start in the next week or two. Full-time schedule, 8-hour shifts starting around 7–8 AM, with end times 4–5 PM. Compensation is $18–$20 per hour, onsite in Frankfort, KY.

Qualifications

• General computer and desktop support knowledge.
• Experience working with Windows operating systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work onsite in Frankfort, KY.
• Excellent communication and customer service skills.

Responsibilities

• Image and deploy Windows 11 workstations.
• Provide desktop support and basic break/fix troubleshooting.
• Assist with hardware and software installations and configurations.
• Perform routine workstation maintenance and support activities.
• Create or modify basic PowerShell scripts (preferred).
• Collaborate with a team of IT professionals to support end-user computing needs.

Skills

Desktop support

Windows OS

Troubleshooting

Communication

Job description

Long term Ongoing Contract (potential to extend or convert full time)

Onsite in Frankfort, KY

$18-20/hr

Schedule: Full-time, 8-hour shifts (start times between 7:00 AM–8:00 AM; end times between 4:00 PM–5:00 PM)

About the Opportunity

We are seeking motivated Desktop Engineers/Desktop Support Technicians to join a growing IT support team in Frankfort, Kentucky. This position is ideal for candidates with strong computer skills who enjoy hands-on technical work, troubleshooting, and supporting enterprise desktop environments. We currently have two openings and are looking to begin interviews within the next one to two weeks.

Key Responsibilities

• Image and deploy Windows 11 workstations.
• Provide desktop support and basic break/fix troubleshooting.
• Assist with hardware and software installations and configurations.
• Perform routine workstation maintenance and support activities.
• Create or modify basic PowerShell scripts (preferred).
• Collaborate with a team of IT professionals to support end-user computing needs.

Required Qualifications

• General computer and desktop support knowledge.
• Experience working with Windows operating systems.
• Strong troubleshooting and problem-solving skills.
• Ability to work onsite in Frankfort, KY.
• Excellent communication and customer service skills.

Preferred Qualifications

• Experience imaging and deploying Windows 11 devices.
• Basic PowerShell scripting experience.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.