Deskside Technician II: Windows & Mac IT Support

Stefanini, Inc

Plaquemine (LA)

On-site

USD 45,000 - 65,000

Full time

14 days+
Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

401(k)
Paid time off
Tuition reimbursement
Medical insurance
Dental insurance
Vision insurance
Professional development eLearning

Job summary

Stefanini, Inc. is hiring a Deskside Technician II in Plaquemine, LA, to provide on-site IT support for desktops and laptops (Mac and PC). The role includes Windows 10/11 support, mobile devices, printers, and peripheral devices, with IMAC activities and asset management.

TWIC card and a valid driver's license are required; on-call after hours may be needed. Stefanini offers a comprehensive benefits package and opportunities for professional development through Stefanini University and other

Qualifications

  • Experience providing IT equipment support in large corporate environments.
  • Ability to troubleshoot Windows 10/11 and Mac/PC desktops.
  • Must have TWIC card and valid driver's license as stated.

Responsibilities

  • Provide deskside IT support for desktop/laptop hardware and software.
  • Install/Move/Add/Change IT equipment and configurations.
  • Troubleshoot and resolve Windows issues and peripheral devices.
  • Assist with data backup, migration, and asset tracking.
  • Support after-hours/on-call requests and possibly executive support.

Skills

Desktop support
Windows troubleshooting
Mobile devices support

Education

A+ Certification
MCP
ITIL Foundations
Lean Six Sigma

Tools

Ticketing tool
KB articles

Job description

Stefanini, Inc. is hiring a Deskside Technician II in Plaquemine, LA, to provide on-site IT support for desktops and laptops (Mac and PC). The role includes Windows 10/11 support, mobile devices, printers, and peripheral devices, with IMAC activities and asset management.

TWIC card and a valid driver's license are required; on-call after hours may be needed. Stefanini offers a comprehensive benefits package and opportunities for professional development through Stefanini University and other

Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

Deskside Technician II: Windows & Mac IT Support (On-Call)
Deskside Technician II: Windows & Mac IT Support (On-Call)

Stefanini North America and APAC • Plano (TX)

On-site
USD 45,000 - 65,000
401(k)
Medical, dental and vision insurance
Paid time off
+2
Deskside Technician II - IT Support & End-User Expert
Deskside Technician II - IT Support & End-User Expert

Stefanini, Inc • Midland (MI)

On-site
USD 42,000 - 65,000
401(k)
Paid time off
Tuition reimbursement
+3
Deskside IT Technician II — Windows & Mac Support
Deskside IT Technician II — Windows & Mac Support

Stefanini North America and APAC • Plaquemine (LA)

On-site
USD 48,000 - 75,000
Deskside Technician II — Global IT Support & Career Growth
Deskside Technician II — Global IT Support & Career Growth

Stefanini, Inc • Plano (TX)

On-site
USD 46,000 - 62,000
401(k)
Paid time off
Tuition reimbursement
+4
Deskside Technician II - Global IT Support & On-Call
Deskside Technician II - Global IT Support & On-Call

Stefanini, Inc • Freeport (TX)

On-site
USD 50,000 - 70,000
401(k)
Paid time off
Tuition reimbursement
+1
Deskside IT Technician II: Onsite Support Expert
Deskside IT Technician II: Onsite Support Expert

Stefanini, Inc • Savannah (GA)

On-site
USD 40,000 - 60,000
401(k)
Paid time off
Tuition reimbursement
+3
Deskside Technician II - End-User IT Support Pro
Deskside Technician II - End-User IT Support Pro

Stefanini, Inc • Boynton Beach (FL)

On-site
USD 45,000 - 60,000
401(k)
Paid time off
Tuition reimbursement
+1
Senior Deskside Technician – Onsite IT Support Pro
Senior Deskside Technician – Onsite IT Support Pro

Stefanini, Inc • New York (NY)

On-site
USD 36,000 - 47,000
401(k)
Paid time off
Tuition reimbursement
+3
Deskside Technician II - Windows/Mac IT Support
Deskside Technician II - Windows/Mac IT Support

Stefanini North America and APAC • Midland (TX)

On-site
USD 42,000 - 62,000
401(k)
Paid time off
Tuition reimbursement
+3
Deskside IT Technician II: Global, Fast-Paced Support
Deskside IT Technician II: Global, Fast-Paced Support

Stefanini North America and APAC • Village of Freeport (NY)

On-site
USD 52,000 - 76,000
401(k)
Paid time off
Tuition reimbursement
+3