Deskside Technician II: On-Call IT Support Engineer

Stefanini; Mesa (AZ); Hybrid; USD 30,000 - 47,000; Part time

Job summary

Stefanini is seeking a part-time Deskside Technician II in Mesa, AZ. The role involves supporting IT equipment in a large corporate setting, providing Mac and PC desktop/laptop support, and assisting with Windows 10/11 operations.

You will also support mobile devices, printers, scanners, VPN access, and IMAC activities, while maintaining documentation and engaging in after-hours support as needed.

Qualifications

• Experience supporting Mac OS, Windows OS, Microsoft Office, Smart Phones, AV Conferencing Systems, Printers and PC hardware.
• Excellent verbal and written communication skills.
• Experience supporting remote facilities and users.
• Able to uphold a positive attitude at all times, even under stressful conditions.

Responsibilities

• Support IT equipment in large corporate environment.
• Desktop/laptop tech support (Mac and PC).
• Windows 10/11 operating systems support.
• Support mobile devices, printers, scanners, VPN, etc.

Skills

Mac OS

Windows OS

Microsoft Office

Smartphones

AV Conferencing Systems

Printers

PC hardware

Customer service

Remote facilities support

Tools

Ticketing system

Job description

Stefanini is seeking a part-time Deskside Technician II in Mesa, AZ. The role involves supporting IT equipment in a large corporate setting, providing Mac and PC desktop/laptop support, and assisting with Windows 10/11 operations.

You will also support mobile devices, printers, scanners, VPN access, and IMAC activities, while maintaining documentation and engaging in after-hours support as needed.